We’re looking for a highly organised and knowledgeable Personal Mortgage Consultant to join our Land & Deeds Team, supporting the accurate and efficient administration of complex mortgage cases.

This role sits within our specialist mortgage operations function, focused on delivering high-quality administrative support and expertise related to high-risk property law related queries. As a Personal Mortgage Consultant, you’ll be responsible for managing key administrative processes, reviewing case information, and investigating complex property law related scenarios to ensure cases are handled accurately and in line with requirements.

You’ll act as a subject matter expert within the team, providing guidance and support to colleagues, helping to resolve queries, and ensuring consistent and compliant handling of cases In addition, you will take on delegated leadership responsibilities. When the Team Manager is on leave, you will act as a key point of contact, supporting the team with day-to-day oversight, workflow coordination, and maintaining performance standards.

This is a 12-month secondment opportunity.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job, you'll spend at least two days per week, or if part-time, you'll spend 40% of your working time, based at our Bournemouth office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location, we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

Nationwide

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Senior Personal Mortgage Consultant